Email support
For help with the website, Mountain+, a purchase, onboarding, Field Manual delivery, or Summit billing, email support@mountainathleticsclub.com.
What to include
Tell us which product you are using and include the email address connected to the purchase. For payment questions, a Stripe receipt or invoice number is useful. Never send a password, full card number, or account recovery code.
Program access
If a verified purchase did not reach your inbox, check spam or promotions first. Then contact support and include the checkout email so the purchase can be confirmed without creating a second charge.
Mountain+
For app access or subscription help, include the email used for your Mountain+ account and a brief description of what you see.